- sustainableelectronics.org
- Washington, DC
We scaled auditor training to over 1000 companies across 41 countries!
Patty Mackenzie
Director of Education & Outreach
Director of Education & Outreach
Sustainable Electronics Recycling International (SERI) is a nonprofit organization dedicated to advancing safe and sustainable electronics reuse and recycling worldwide. They focus on developing global standards for responsible electronics management, exemplified by the R2 Standard, aiming to enhance the electronics recycling industry's practices. SERI emphasizes the importance of electronics sustainability, working towards zero e-waste and beyond, by promoting best practices, knowledge sharing, and recognizing efforts towards sustainable electronics management.
At Sustainable Electronics, we empower responsible electronics reuse and recycling through rigorous certification standards. Our auditor training, crucial for upholding these standards, was conducted remotely via Zoom. However, tracking trainee progress and quiz results manually in Excel spreadsheets proved inefficient and error-prone.
"Tracking continuing education in spreadsheets was unsustainable and fraught with error." - Patty Mackenzie, Director of Education & Outreach.
Seeking a scalable and reliable online learning platform, we discovered ProProfs. Its features addressed our pain points perfectly:
Automated Quizzes: ProProfs replaced manual test creation and grading, freeing up valuable staff time.
Permanent Transcripts: Tracking individual progress became effortless with readily available transcripts, eliminating tedious spreadsheet tasks.
Data-Driven Insights: Detailed analytics allowed us to identify areas for improvement in training materials and quizzes, ensuring optimal learning outcomes.
"The value of not having to track things in spreadsheets alone is immense," emphasizes Patty.
ProProfs transformed our training program by:
Boosting Efficiency: Automating tasks saved staff time for more strategic initiatives like expanding our global reach.
Enhancing Accuracy: Data-driven insights helped us refine training and assessments, leading to improved auditor competency.
Scaling with Growth: The platform effortlessly accommodated our growing user base, supporting our mission to promote sustainable practices worldwide.
"I would rate the support as a 10," says Patty. "They are incredibly accessible and always offer immediate and helpful assistance."
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.
